Aerial Lift Parts Dealer Grand Rapids MI

Tom is great to work with. Purchasing from out of state makes it challenging to get all the needed info, but he went above and beyond getting me everything I requested. The description in the ad was spot on. Couldn’t have asked for a better seller. Sam was awesome to work with as well. Very professional and methodical. I wouldn’t hesitate to buy from these guys again.

Had a good experience purchasing my lift at Great Lakes Access. Service is friendly and Tom made sure when my unit had a problem to satisfy my needs. I brought the unit back just before closing, and the parts were over nighted and my lift was repaired the next day. This is great service and I am happy I bought from Great Lakes Access.

I just want to thank you for you expert help regarding my BilJax lift. I appreciated your help with your diagnosis and getting me the correct part to fix it. I also want to thank you for your step by step instructions which allowed me to re install the new part. Thanks again.

The guys were all informative and patient with me and any questions I had. The service was as good as you can get. I’m just a home owner, so I’m not spending a lot of money renting equipment, but they treated me as good as anyone. Thank you.

I needed to get my man lift repaired out in far West Texas. We don’t have any Haulotte dealers or service centers out here. The service department at Great Lakes Access was instrumental in helping me repair my Biljax 5533A via telephone and email. Great Lakes Access had the parts in needed in stock and they were shipped promptly. I would have to say all the staff at great Lakes Access was very courteous and responded to my emails and inquiry’s in a timely manner. My experience with them was very positive and I would recommend using this dealership. Thank you.

Nice rental equipment. Fair prices. Huge selection of man lifts.

Bought a used lift. Really nice and easy to use. Easy people to work with.

This place is awesome they have helped me out several times, best prices good equipment, well maintained and clean.

Great people at Great Lakes Access! We own 3 Genie lifts of various sizes that we purchased through Tom! We have traded in and upgraded over the years and were always taken care of! Mike has been so helpful when we have even the smallest issues, he usually can walk us through whats going on over the phone! Thanks guys!

Rented a lift to work on an old house. Great lakes was the best price I found they worked with me on extended rental. Will definitely use again if the need arises.